Lambeth Branch Closure

March 14, 2017

Dear Member:

After careful consideration and review of the service needs at our Lambeth Branch, we have made the difficult decision to close this Mainstreet retail location starting on September 1st, 2017.

We will be working in the coming months to integrate our Lambeth members and services with our nearby Mt. Brydges location, and will be assisting all our members with the re-location of their accounts and establishing new advisor relationships (if required). Please advise us by August 1 if you would prefer to be transferred to another one of our 13 branch locations across Southwestern Ontario.

We also have online and mobile app banking, as well as telephone banking available 24/7 to assist you with your day-to-day banking needs.

We are committed to our Lambeth branch staff and are working closely with them to determine the best transition plan and/or roles at nearby branches.

We apologize for any inconvenience this may cause and are available to help you with your financial service transition.

We hope that we will continue to have the privilege of being your financial service partner.

If you have any questions about this process please feel free to contact the branch at 519-652-5721.


Janet Grantham

President and Chief Executive Officer


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